Refund Policy for MarshLanes Pizzeria

Last updated: March 30, 2023

Overview

Thank you for your purchase at MarshLanes Pizzeria. We take pride in the quality of the pizzas and food items we serve. Our refund policy is in place to ensure customer satisfaction with every purchase. If there is an issue with your order, please read the following policy to understand how you can return the product and seek a refund. This policy applies to purchases made via our official website, marshlanes.sbs.

Cancellation & Refunds

If you need to cancel your order, you may do so within 10 minutes of placing the order by calling us at +39 06 1234 5678. If your order has not been processed, we will cancel the order and issue a full refund in €.

Product Returns

If you are dissatisfied with the quality of the product or receive the wrong item, you must contact us within 2 hours of receiving your order for it to be eligible for a return and refund. To initiate a return, send us a detailed message about the issue with the product, including photos if applicable, by visiting our website's contact section, marshlanes.sbs.

Refund Process

Once we receive your return request, we will inspect it and notify you of the receipt of the returned item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Exchange Policy

If you would prefer to exchange the item for a different product on our menu, please mention this when you contact us. If the new item has a different price, you will either be required to pay the difference or receive a partial refund.

Non-Refundable Items

Gift cards, discounted items, or any product purchased during a promotional event are not eligible for a refund or exchange.

Questions

If you have any questions concerning our return policy, please contact us at:

• Website: marshlanes.sbs
• Phone: +39 06 1234 5678
• Address: Pizzeria La Gusto, Via Roma, 00184, Rome

Policy Modifications

MarshLanes Pizzeria reserves the right to update or modify this refund policy at any time without prior notice. Your continued use of marshlanes.sbs after any such changes constitutes your acceptance of the new policy.